The five questions most loved ones ask about senior care…and the five you never knew you needed to!
When searching for the right senior care solutions, it’s common to have questions about the services you or your loved one may need, the process to arrange for care, and what you can expect from a caregiver service. Home Roots Companion & Home Care Services is dedicated to providing transparent and comprehensive answers to help guide you through this important decision. Below are the top 10 frequently asked questions we encounter, along with their answers.
1. What types of senior care services does Home Roots offer?
Answer: Home Roots offers a range of services, including personal care such as assistance with bathing, grooming, dressing, as well as companionship, light housekeeping, and medication assistance. We also offer specialized care for individuals with Alzheimer’s and dementia. We tailor our services to meet each client's unique needs.
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2. How are caregivers selected and trained?
Answer: Our caregivers undergo rigorous background checks, including criminal record and drug screenings, and must complete our industry-leading training program. Continuous education is also provided to ensure they are up-to-date with the latest care practices.
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3. How are care providers matched with my loved one?
At Home Roots, our unwavering commitment is to the consistent delivery of service, ensuring we meet our clients' physical and emotional needs. To ensure we deliver on our promise, we created a comprehensive care provider selection process to align our skilled caregivers with each client's unique needs, and prioritize the consistent delivery of service; guaranteeing satisfaction and peace of mind for both clients and their families.
4. What happens if a caregiver is sick or unavailable?
Answer: We ensure continuity of care by having a pool of qualified caregivers ready to step in should your primary caregiver be unavailable due to illness or personal emergencies.
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5. How does Home Roots ensure quality of care?
Answer: Quality of care is maintained through regular check-ins, feedback collection from clients and families, and ongoing training for our caregivers. Our care managers also conduct periodic assessments to ensure care plans are effectively meeting the client’s needs.
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6. Are your services covered by insurance or Medicare?
Answer: Long-term care insurance may provide payment for personal care services depending on policy coverage . While Medicare typically does not cover custodial home care services, we can assist you in exploring all available options for funding care. We are a Michigan Medicaid provider as well as a preferred care partner of the Veterans Association. For a complete list of payor options reach out to our expert team at 517-279-2342.
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7. How are care plans created?
Answer: Care plans are developed based on an initial assessment conducted by our care managers. This assessment takes into consideration care needs, personal preferences, and frequently involves family input. Care plans are flexible and are adjusted as needs change.
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8. What measures do you take to ensure the safety and security of clients?
Answer: Client safety is our top priority. All caregivers are trained in emergency response, fall prevention, and securing a safe home environment. We also use technology solutions for secure communication and monitoring.
9. Can services be provided in nursing homes or assisted living communities?
Answer: Yes, we can provide supplemental care to individuals in assisted living, nursing homes, and other residential care facilities, ensuring they receive the personalized attention they deserve.
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10. How can I get started with Home Roots?
Answer: The first step is to contact us for a free consultation. We’ll discuss your needs, conduct an assessment, and begin the process of matching you with a suitable caregiver.
You just got some answers…but do you still have questions?
After helping hundreds of families find solutions, we have learned that getting answers often just leads to asking more questions.
That is why we continuously train our Care Solutions Professionals to understand the ever-shifting landscape of personalized care options and ensure they are here to help guide you on this journey.
And the next step is…
Connect right now with our Care Solutions Team and discover how we deliver more than just care…we provide solutions!